It is very important for us to provide you with the very best personal care and services that meets your needs. To do this, it is important to get your opinion on the practice, the care we provide and to gain your views on where we can improve. We want all our patients to be pleased with the service they receive, so we take complaints seriously.  If a patient makes a complaint, we will deal with it promptly and courteously.

All responses are handled confidentially.

Please email us on reception@aylestonehouse.co.uk or fill in our feedback and complaints form.

For more information see our data protection and confidentiality policy and complaints procedure.