0116 2832701 reception@aylestonehouse.co.uk

Feedback & Complaints Form

It is very important for us to provide you with the very best personal care and services that meets your needs. To do this, it is important to get your opinion on the practice, the care we provide and to gain your view on where we can improve.

We want all our patients to be pleased with the service they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously.

All responses are handled confidentially.




    Please answer the following questions:

    How likely are you to recommend our services to your friends and family if they required similar care or treatment?

    Extremely likelyLikelyNeither likely or unlikelyUnlikelyExtremely unlikelyDon’t know


    Where the reception team polite and helpful?

    YesNoNo Opinion

    Have you ever been kept waiting too long to see your dentist?

    YesNoNo Opinion

    Have you ever struggled getting through to the practice when booking appointments?

    YesNoNo Opinion

    Do you feel confident about the quality of the treatment we are providing for you?

    YesNoNo Opinion

    Did the dentist explained the treatment clearly? Was he helpful?

    YesNoNo Opinion

    Overall how would you rate your experience?

    Extremely goodGoodNeither good or badBadExtremely BadNo Opinion


    *Mandatory fields

    Please see our practice complaints policy for more information.

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